BUS 330 Writing Assignment The paper is about how the airline company named as the Southwest Airlines has been able to cater to the needs of the customers while still holding a greater market share in the Airline industry specifically during the economic crises phase. Q1: As a high – contact service provider, how does Southwest Airlines ensure that its employees satisfy the customer? As […]

Advertising brief – Bill Abdul Hak Client: Etihad Airlines Background to the product and Ad campaign. -Introduction of the brand. Etihad Airline is one of the leading international aircrafts, and in just five years they have flown more than 17 million Guests to more than 50 destinations across the Middle East, Africa, Australia, Europe, North America and Asia. With their multi national campaigns , Etihad […]

“If you build that foundation, both the moral and the ethical foundation, as well as the business foundation, and the experience foundation, then the building won’t crumble. – Henry Kravis The basis for success of the execution and running of any operation, no matter its scale or field, is almost always governed by solid guidelines of thought and intention. Such processes are not merely meant […]

The purpose of the online system is to create convenient and easy-to-use online system for passengers, trying to buy airline tickets. The system is based on a relational database with its flight management and reservation functions. We will have a database supporting dozens of major cities around the world as well as hundreds of flights by various airline companies. Above all, we hope to provide […]

Airlines Differentiation In the world of airlines there is a huge market for varies airlines that offer different services to the customers to gain the competitive advantage. In the following article we will outline the differences between airlines like: “Emirates airline”, “Qatar” and “Air Arabia”. Those airlines will mainly differ in following criteria’s: • Price is one of the most important differences that airlines would […]

United Airlines employees seem utterly incompetent. The recent dog death incident is only the latest in a string of situations in which United employees have screwed up. But the incidents don’t reflect a competence deficit at the airline; they reveal a culture problem — and United’s leaders must take specific actions to fix it. United Airlines CEO Oscar Munoz must take specific actions to fix […]

In 2015, Alaska Airlines was the  U.S.-based airline, and the carrier is now expected to soar to  with its recent takeover of Virgin America. But it’s not just the  in annual cost savings and revenue gains and the added gate space that have made the merger a first-class deal for the company; it’s also what it means for the brand’s identity. Related: Alaska is already a popular choice for […]