Communication can be defined as a systemic process in which individuals interact with and through symbols to create and interpret meanings. Communication is a process, which means it is ongoing and always in motion. It is hard to tell when communication starts and stops, because what happened ling before we talk with someone may influence our interaction, and what occurs in a particular encounter may have repercussions in the future. Communication is also systemic, which means that it involves a group of interrelated parts that affect one another. In family communication, for instance, each member of family is part of the system. In addition, the physical environment and the time of day are elements of the system. People interact differently sitting in a formal living room and sunning on a beach, and we may be more alert at certain times of day than at others.

Communication also affected by the history of a system. On the other hand, if the family has a record of nasty conflicts and bickering, then the same comment might arouse a high level of defensiveness. Communication is the use of symbols, which are abstract, arbitrary, and ambiguous representation of other things. Symbols include all of language and many nonverbal behaviors as well as art and music. Anything that abstractly signifies something else can be symbol.

However, communication is considered effective only when others understand your message correctly and respond to it way you want them to. Effective communication helps you manage your work flow, improve business relationships, enhance your professional image, and provide a variety of other important benefits such as increased productivity, improved stakeholder response and quicker problem solving.

What is Communication Process? A Communication Process can be defined as a set of step that is taken every time formal communications are undertaken in an organization. A Communication Process is undertaken as part of Communication Management and helps to ensure that stakeholders are kept regularly informed. For an example, as part of that project life cycle, the team implements a Communication Process to make sure that the entire team is kept informed of the status of the project.

A Communication Process should be used when wish to communicate formally within an organization. By using the Communication Process, it can ensure that no miscommunication occurs. As part of the Communication Process, it can also receive feedback on the communications which have taken place to date and ensure that future communications are improved.

Figure 1 shows the process of communication. The communication process can be divided into eight steps. Firstly, the sender has an idea. The sender conceives an idea and wants to share it.

Secondly, the sender encodes the idea as a message. When the sender put idea into a message (words, images, or a combination of both) that the audience will understand, this mean the sender is encoding the message.

Thirdly, the sender produces the messages in a transmittable medium. With the appropriate message to express the sender’s idea, the sender now need some way to present that message to intended their audience. Media for transmitting messages can be divided into oral, written, visual, and various electronic forms of the other three.

Later, the sender transmits the messages through channel. Just as technology continues to multiply the number of media options at the sender disposal, it continues to provide new communication channels the sender can use to transmit their messages. The distinction between medium and channel can get a bit murky, but think of medium as the form a message takes and channel as the system used to deliver the message. The channel can be anything from a face-to-face conversation to the Internet to another person or even another company. Getting the message through the channel can be a challenge, because the senders often have to contend with a variety of environmental barriers that can block or distort their message.

Next, the audience receives the message. If all goes well, the sender’s message survives the trip through the channel and arrives at their intended audience. However, arrival is no guarantee that the message will be noticed or understood correctly.

Subsequently, the audience decodes the message. If the audience actually does receive the message, he or she then needs to extract the sender’s idea from the message, a step knows as decoding.

Following from that, the audience responds to the message. By crafting the message in ways that show the benefits of responding, the sender can increase the chances that their audiences will respond as the sender did like them to.

Finally, the audience sends feedback. Aside from responding (or not responding) to the message, audience members may also give feedback that helps the sender evaluate the effectiveness of the communication effort. For instance, a quizzical look suggests that a person to whom the sender is speaking either did not hear or did not understand the words that the sender spoke. Feedback is an important consideration when choosing media, because some media accommodate feedback much more easily than others.

There are several ways that we can ensure the audience receives the right message. One of the ways is we have to consider audience expectations. When we are delivering our messages, we have to use the media and channels that the audience expects.

Besides that, we also have to use the right level of language when deliver our messages to the audience. For an example, when we deliver message to the audience which are higher level such as professor we can use jargon language, while we deliver message to audience which are lower language we have to use simple language.

Moreover, the message that we deliver to the audience must be correct. This means when we deliver message to audience, we have to use proper grammar and language. If we did not use proper language it might affect the understanding of audience.

Furthermore, we have to concise our message when deliver to audience. Concise means we have to convey the message by using fewest words. As we know that message which are too long will make our audience feel bored and cannot concentrate. In these case, we concise our message so that it can saves the time and deliver the main point or important message to the audience.

We also need to deliver our message clearly to the audience. We should state exactly what message that we want our audience to understand and do not let the audience to guess the meaning.

Define Question 2

Answer for Question 2

As the Product Manager of HTC (High Tech Computer), our company will soon launched an Android phones, named HTC Wildfire. HTC Wildfire is an Android Operating System, version 2.1(ðclair), it also can upgradable to version 2.2 (Qualcomm MSM 7225 528 MHz processor), 5 mega pixels, autofocus, LED flash, Wi-Fi, with A-GPS support and others.

There are several methods that can use to promote our product. One of the methods is using newspapers to promote our product. Newspapers are one of the traditional mediums used by businesses. Newspapers can allow us to reach a huge number of people,