Introduction

Management is concerned with human beings whose behaviour is highly unpredictable. An individual or a group of people who accept responsibility to run an organisation and direct its activities are called management. The importance of management in business is universally accepted. It acts as a driving force in business. Modern business is highly competitive and needs efficient and capable management. According to Peter Drucker (2007), management is a multi-purpose organ that manages business and manages managers and manages workers and work.

Manager

A manager is a person tasked with overseeing employees to ensure that they carry out their assigned duties. (www.wisegeek.com)

Qualities of a Successful leader