book :

http://www.slideshare.net/umair4work/organizational-behavior-15e-stephen-p-robbins-timothy-a-judge-pdf-qwerty

Group behavior

(Chapter 9)

Work teams (Chapter

10)

Conflict and

negotiation (Chapter

14)

Communication

(Chapter 11)

Leadership (Chapter

12)

Power and politics

(Chapter 13)

read the descroption

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OPTION 1:    The choice of channel of communication can be important for communication to be effective..  Do you expect communication to be done in your preferred channel? How much should you consider the intended receiver in your method of communication?  Would you use a different method to communicate for someone your own age than for someone 10 or 20 years older or younger?  Why or why not?

OPTION 2:   Dr. John Kotter, world renowned expert on change and a professor at the Harvard Business School, found that to change people, you have to tell them stories.  You have to speak to their feelings. For example, it’s one thing to hear drug prices are skyrocketing.  It’s something else when you hear the story of a grandmother who must choose between paying for life-sustaining drugs or buying food.   In the first case, you may file away the fact that drug prices are going up, and that’s probably the end of it.  But in the second case, the story of the grandmother may resonate with you.  You may think, “Yeah, I can relate to that.”  You may even be inspired to do something about the drug prices or support a political candidate who promises to do something about the prices.

Give an example of a situation in which you have used a story to influence or where a story was used that influenced you.  What made that story work?

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