This paper is all about communication skills at workplace. Firstly, the introduction and definition of communication skills at workplace have been given. Then its importance in the today’s organizational working environment has been explained in details. Moreover, the characteristics of communication skills in the organization have also been discussed. After the detailed analysis about communication skills conclusion has been provided in the end of this paper.

“Introduction”

Communication skills are the ability to know the behaviour, personality of others and also how to handle others in the workplace. Communication skills are the most important skills that employees are finding. It plays a prominent role for the employees as they can get success by new ideas and information. For any field communication is a single way to express ideas, feelings and suggestions as according to the expertise no one can show good performance in their field without communication. Communication skills also enable a person to express or convey information and the listeners can understand that easily. In workplace one can perform good effort by the communication skills as in the meeting he can share his problem so that the problem can be sort out. And it can improve one’s capability (Fox.2010).

Effective communication is a skill or an art that can impress ones greatly and that can make ones worth.it is the ability that helps to everyone in every field of life like in education, professional life and also in preparing relationships.in today’s life communication skills play a vital role in this modern world. Communication skills influence effectively today’s fast life, as everyone wants to do more with less and for the sake of this scenario communication is the key of this. It teaches ones to use effective words, modulation, pitch and also the body language. By using the right tools of communication one can save their precious time and can motivate others towards achievement (Harris.2004).

Most of the technological department and multi-national companies are using these effective skills and they are on the top level in the existing globalization. Through communication skills companies are also satisfying their customers and enjoying the maximum profit. Communication skills also playing a great role in the education sector as well. According to the research the colleges who are using these skills and techniques they can teach their students more effectively.

“Importance of communication skills”

Communication skills are playing an important role in every part of life.in any organization people use 75% communication each day and that communication may be in writing, speaking, listening and reading patterns. For the success of any organization communication is an essential module. For the youngster communication skills are as important as the technological qualification is. Communication skill is the key of confidence as the with the communication skills one has faith on himself because he can convey his message in an effective way and he have more information and on the other side with lack of communication skills or poor communication will result in low confidence and as well as improper body language. Command on the accent and language is also a part of effective communication (Fox.2010).

Communication skills help a manger to grow up their business and make a long term relationship with workers as workers are the heart of any business and if the workers are satisfied from their managers they will work with their full effort and these relationships can be maintained on good level by communication skills. It helps to deal with every type of person as the persons are different by their personality, nature, ambition, motivation, opinion, belief, values, attitudes and perspectives etc. it also enable a person to make good relation with co-workers. In a meeting if one will share the ideas, and thoughts in the effective way and the listeners can understand his purpose and in the group communication these skills enable a person to argue on anything with confidence. Effective communication can enable any organization or company to maintain a professional behaviour in their fields and they can get prosperity (Harris.2004).

Communication skills improve overall the culture of workplace, it is important for improving the relationship between worker, managers, and owner as well. Through this goals can be determined and things go smoothly when everyone is cooperative to achieve goals. It is important to build strong workplace relations to increase the productivity (Smith.2005).

“Characteristics of Communication Skills in Organization”

Communication skills are more beneficial for organizations, it increase the rate of profit of any organization.it differentiate the company’s image, team, sales in the competition. For the managers and teams communication, skills are essential in the business; and to gain the profit well. Through the communication skills, managers can connect and can create relationship with the team. The managers can have command on his employees and can get more effort from them by using communication skills as positive manner always attract everyone. Communication skills also enhance the information and knowledge about the business and also it enhance the awareness about the behaviors as it helps in making relationship between teams and managers as well as it also increase the options of communicate and move with conflict workers and co-team staff (Miller.1996).

Effective communication permits the people to accomplish their job and tasks in right and first time. In the business, most of the important thing is the effective communication. And when the issues are controlled by the communication skills then the employees want to do more effort and feel more confidence for execution of their tasks. Along with strong relationship it helps to improve the productivity of any organization as the employees are free to discuss their problems and they are appreciated timely upon achieving any goal and they will put their maximum effort to execute a goal (Fox.2010).

Another positive point of communication skills is that the employees are treated as special number not like ordinary people and this superiority will push them up for hard work and they will be honest with their manager and work as well. Communication skill improves employee’s ability to understand the circumstance of business as well as it improves their confidence to interaction with others. Through communication skills managers are enable to understand and overcome the hurdles and problems that the employees are facing (Smith.2005).

For productive workplace communication skills is the most important part, it help to create a professional environment in which workers can work together in friendly manner. It boosts up the productivity of workers as they understand their responsibilities and tasks method by effective communication. Any organization can get competitive edge by improving communication skills through behaviour modeling and training exercises as well (Harris.2004).

Conclusion

Communication skills are the essential component of the today’s life. There are several advantages of communication skills and it is successful key for the organization and any other company or firm. It improves the productivity and rate profit of the organizations and also improves the general knowledge of employees regarding business and dealing with others including professional and non-professional relationships. With poor communication skills one cannot show good performance and it will also decrease the confidence level, poor customer services, decrease skills, and also lack of focus. All these reasons will result for loss in the business and dissatisfied customers. It also teach that chance to speak should be given to everyone so everyone can interact with others and new ideas can be generate all those aspect will help to increase the profit rate of business (Miller.1996).