Introduction Today, oil and gas companies around the world are not just professional organizations who specialize in mechanical drilling and extraction processes. Increased oil demands and the need for improved productivity have forced these organizations into new methods and knowledge intensive approaches. For instance information technology has now become very much an integral part of the oil exploration and oil extraction business. The collaboration between […]

An effective way of communicating is to let know all managers and employees the company’s vision, and how it must be achieved. “Good communication is essential to the smooth running of the people management system. It must be a two-way process. This can involve a cascade flow of information from the top and also feedback from lower levels.” (Price, 2004 p.80) We see that we […]

Founded in 1971 in Seattle by three young businessmen, Starbucks has emerged as one of the most popular specialty coffee brands in the world. The Company has its presence in 47 countries around the globe and has more than 15,000 stores both company controlled and licensed in these countries. Starbucks has been one of the most profitable coffee specialty brands in its history and its […]

Abstract By evaluating the core policies and strategies of the NHS in the United Kingdom one can evaluate if these are aligned to the knowledge management and customer knowledge management objectives in a learning organization. The discussion will first approach the theoretical bases for these concepts as well as how they relate to one another in such an environment. Thereafter, application of these concepts will […]

Knowledge management in an organisation means to capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it. There are two types of knowledge explicit and tacit. Explicit knowledge is a kind of knowledge that can be expressed in formed E. g following a procedure. Tacit knowledge is influenced by emotions […]

The article “Where Did Knowledge Management Come From” by L. Prusak discusses different perspectives on development of knowledge management, analyzes impact of globalization on knowledge management and identifies disciplines which have shaped the field.  The article is retrieved from online database devoted to knowledge management and related issues. To find the article I had to refer to online search engines. Despite the fact that the […]

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Introduction Knowledge is a powerful weapon for any institution, whether belonging to business, politics, social work or art. It plays a vital role in the functioning of any organisation, especially if the organisation is a business organisation seeking to take maximum advantage of the knowledge that it is has collected and organised, making sure it is managed in a proper way. Systematic organisation of knowledge […]

Examination Paper of Semester III IIBM Institute of Business Management Semester-III Examination Paper Knowledge Management Section A: Objective Type (30 marks) • • • This section consists of Mixed Type questions & Short Answer type questions. Answer all the questions. Part One questions carry 1 mark each & Part Two questions carry 5 marks each. MM. 100 Part One: Multiple Choices: 1. UCC stands for […]

Why do some knowledge-based organizations perform well in terms of innovation but less well in terms of efficiencyTo what extent can information systems help to redress this balance? ABSTRACT In this paper, focus will be given on analysing how an innovative organisation can be in-efficient. The key role of information systems in addressing this issue will be discussed. The perspectives of various researchers will be […]