Housekeeping

Book Link:   https://s3.amazonaws.com/arena-attachments/736911/d66d04e294668380cd7ba76e88749eca.pdf 

Instructions: After reading Chapter 10 of the textbox, type responses to questions 1-7 in a word document and submit to the D2L dropbox prior to class on Tuesday. Question #8 requires each housekeeping manager to develop a SOP for a specific daily task/position. The number in parentheses before each task corresponds to a team number (refer to the team presentation chart for your team number, on D2L). Students only need to create an SOP for their assigned task. Bring three hard copies of this SOP to class on Tuesday AND submit an electronic copy into the same D2L dropbox.

Explain the different purposes of the A.M. and P.M. room checks. How can A.M. room checks be conducted to show maximum concern for guests?
Why are forms and symbols so important to the progress of the daily routine in housekeeping departments? Define the following symbols: R. OCC, OOO, MR, T. CO, DND, RFV.
Explain the term discrepancy. What is the difference between a discrepancy and a recheck?
What are the reasons for maintaining a Night Supervisor’s Report of Evening Activities?
During an A.M. room check, a senior housekeeper discovers two rooms thought to be ready rooms that have actually been occupied. What alternatives are available to facilitate this unexpected and additional workload?
List as many tasks as you can that are part of the evening crew’s responsibility. What is the last function normally performed by the night supervisor before securing the housekeeping department for the night? As part of the daily routine what is the primary objective of the evening?
Research hotel housekeeping technology. Report how the concepts described in this chapter apply to the computer operations investigated.
Watch the following housekeeping training video: https://www.youtube.com/watch?time_continue=2312&v=zTChLJ4nMdI

Each management team will develop a SOP for their assigned housekeeping task (see below). The SOP should be developed according to the training video and textbook described best practices. Ensure that the SOP is comprehensive, written in a clear manner, and identifies expected standards. Team members will develop their own SOP. Bring three printed copies of the SOP to class on Tuesday. The review question answers can be submitted to the D2L dropbox.

Task Topics:

(1) Entering the guestroom
Cleaning the guestroom

(2) Prepare room for cleaning
(3) remove trash and spray bathroom
(4) make the bed
(5) dust and damp wipe
(6) clean the bathroom
(7) vacuum
(8) inspect your work
(9) houseperson duties
(10) laundry attendant duties
(11) supervisor/inspector duties

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our Guarantees

Money-back Guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism Guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision Policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy Policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation Guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more